If you are able to take your Apple product to an Apple Store or an Apple Service Provider they might be able to fix it there for you, depending on whether they have the equipment. Read:Ĭompare AppleCare+ to normal insurance. There may be an additional fee and you only get to use this feature of AppleCare+ for the first two instances of accidental damage. In this case Apple will send you a replacement product before your damaged or non-working product is returned to them (you have ten days or you will pay the full price of the replacement). If you have AppleCare+ you can take advantage of the Express Replacement Service that is available for some Apple products. Set Up Online or Express Replacement (which might be an option for you if you have AppleCare+). Choose the product you wish to send to Apple (or enter your serial number if the product isn’t listed). It seems that most Macs are exempt (at least in the UK), but Apple Watches, iPhones, and iPads can be posted in, for example. Apple says this service is available for most Apple products. You can arrange shipping your device to an Apple Repair Centre either over the phone or online. If you’d prefer not to go to a shop then Apple will send you a box you can use to ship it to an Apple Repair Centre. How to ship a product to Apple for repair You will be able to search for your closest Apple Store or Apple Authorised Service Provider (which in our case is an iStore). The next screen will ask you to Bring in for Repair.Enter your serial number (or if you are lucky you may be able to choose your actual Mac, if it’s associated with your account).Enter your Apple ID and password again if required.The latter option will allow you to make an appointment at a Genius Bar.
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